Health and Health Service Systems
The availability of knowledge and information in high-tech sectors with strong economic implications such as the health service, is regarded as absolutely critical for guaranteeing reliable decision-making. Starting from the concrete experience of their work in epidemiological research in various field of care (involving extensive data use), the authors propose (and document with concrete scenarios) a different reading of the problem: data can only be misleading or irrelevant if it is not linked up each time and interested in terms of an explicit project of health as a right.
Information on Developments and Governance of the Labor Market
The article tackles the difficulties of statistical information on labor questions in Italy, starting from the development of a fundamental survey on the subject (Survey of Work Forces) by ISTAT, whose data-gathering and classifying methods were overhauled at the start of the present decade. Despite notable efforts, there are still gaps and delays that make it indispensable, as part of the more general transition from producing and making available information to extending knowledge, to proceed at once to the use of administrative data for statistic purposes, making the administrative sources a primary resource for official statistics. An opportunity is provided by the introduction of obligatory communication (of recruitments and dismissals), which is a valuable source of information on the flow of entries/exits from the job market, and also by the plan to unify monthly communications on insurance contributions (Uniemens).
Process-Produced Data. An Abandoned Data «Mine» Source
This contribution deals with the importance of process-produced data in government information systems (particularly at regional level), or of the usefulness of linking synergically the information gaps for social planning with the information gaps for bureaucratic purposes. There are two basic criteria behind this method: information-gathering techniques used for censuses and the choice of the organizational unit of service providers (and not the individual user) as the basic unit of observation. The essay also considers the strategic choice of the unit of service provision and unit of elementary observation in activating reliable information flows and the correct placing and evaluating of information tools and data bases on the individual user for case management. The development of social information systems based on information taken from process-produced data also fills in many of the information gaps, that can also be defined at differentiated territorial levels, including central national level, with an undoubted advantage for the trans-regional comparability of data, as well as for reconstructing otherwise incomparable data on a national scale.
Information and Territorial Social Policy: The Computerized Social Profile
The computerized social profile is an extremely valuable professional tool for evaluating ongoing social policies and planning future ones. It is a means of sharing social knowledge that gives life to a community of practices in which we can identify good forms of intervention, which is a starting-point for re-launching territorial planning of services. In this way the computerized social file expresses and interprets to the full the principle of participation and bottom-up public welfare policies. This essay discusses both its strong and critical points.
Knowledge and Participation: Potentialities and Characteristics of Social Information Systems
An important debate has developed in the last few years on the subject of social participation, centered above all on the study of the forms of participatory democracy and the relations between the main subjects of it. Almost all the studies on participation bring out the role of cognitive resources and the risks of information asymmetries between the various subjects taking part in the planning. The setting up of information social systems in the welfare field too has been the most suitable response for avoiding this risk. However, not all the information systems guarantee the same level of participation, and so theory and the use of ideal types can be used to identify the various possible models and the type of participation preferred for each.